Privacy Policy
Your privacy is important to us, and we want you to understand how we handle your information.
1. What Information We Collect
To help you recover unclaimed assets in California, we may need to collect personal information, which can include:
- Your name and contact details
- Identification information (such as date of birth, Social Security number, or government-issued ID)
- Financial information related to your unclaimed assets
- Family history or documentation that may be relevant to your claim
We may also collect basic technical information when you use our website, such as your IP address and browser type, to help us improve our services.
2. How We Use Your Information
We use the information you provide to:
- Investigate and recover unclaimed assets on your behalf
- Communicate with you about your claim status
- Improve our services and user experience
- Comply with state and federal legal requirements
We will never sell your personal information or use it for any purpose unrelated to asset recovery.
3. Keeping Your Information Safe
We take your privacy seriously. We use industry-standard security practices, including encryption and secure servers, to protect your information. Only authorized team members can access your data, and they are trained to handle it with care. We retain personal information for as long as necessary to fulfill the purposes described, then delete or de-identify it unless required by law.
4. Sharing Your Information
We only share your information when it is necessary to recover your assets. This may include sharing with:
- The State of California Controller's Office or other relevant government agencies
- Financial institutions holding your assets
- Trusted partners or service providers who assist with specific claim-related tasks (bound by confidentiality obligations)
We never share your information for advertising or marketing purposes.
5. Your Rights
You have the right to:
- Ask what information we hold about you
- Request corrections or updates to your information
- Request deletion of your information (unless we are legally required to retain it)
If you'd like to exercise these rights, please contact us.
6. California Consumer Privacy Act (CCPA/CPRA) Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) give you additional rights regarding your personal information:
1 Right to Know
You can request details about the categories of personal information we collect, how we use it, and with whom it is shared. You may also request a copy of the specific pieces of personal information we have collected about you.
2 Right to Delete
You can ask us to delete your personal information, subject to certain exceptions (such as legal or regulatory obligations, completing transactions, or detecting security incidents).
3 Right to Correct
You have the right to request correction of inaccurate personal information we maintain about you.
4 Right to Opt-Out of Sale or Sharing
We do not sell personal information. However, we may use cookies and analytics tools that could be considered "sharing" under CCPA. You have the right to opt out of such sharing at any time.
5 Right to Limit Use of Sensitive Personal Information
You have the right to limit our use of sensitive personal information (such as Social Security numbers, financial account information, or government-issued identification) to only what is necessary to provide our services.
6 Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights. You will receive the same level of service whether or not you exercise your CCPA rights.
How to Exercise Your CCPA Rights
To exercise any of these rights, you may contact us using the methods provided in Section 8 below. We may need to verify your identity before processing your request to protect your privacy and security. Verification typically requires matching the information you provide with information we already have on file.
Response Time: We will respond to verifiable consumer requests within 45 days of receipt. If we need more time (up to 90 days total), we will inform you of the reason and extension period.
Authorized Agents: You may designate an authorized agent to make requests on your behalf. We will require proof of authorization and may still require you to verify your identity directly with us.
Categories of Personal Information We Collect
Under CCPA, we collect the following categories of personal information:
- Identifiers: Name, address, email, phone number, Social Security number
- Financial Information: Bank account details, unclaimed asset information
- Government Identifiers: Driver's license, state ID, passport numbers
- Family/Demographic Information: Family relationships, dates of birth, estate documentation
- Internet Activity: IP address, browser type, website interactions
Do Not Sell or Share My Personal Information
While we do not sell your personal information for monetary consideration, some of our website analytics and tracking technologies may constitute "sharing" under California law. If you wish to opt out of this sharing:
- Email us at: privacy@findmymoney.com with "CCPA Opt-Out Request" in the subject line
- Call us at: (650) 761-7847
- Mail your request to the address provided in Section 8
7. Changes to This Policy
If we make significant changes to this Privacy Policy, we will update the effective date and post a notice on our website.
8. Questions?
If you have any questions about your privacy, this policy, or wish to exercise your CCPA rights, please contact us:
Last Updated: October 19, 2025