Accessibility Statement
Last updated: June 2025
Find My Money is committed to making our website accessible and user-friendly to everyone. We believe that all Californians should have equal access to information about recovering their unclaimed property, regardless of ability.
Our Commitment
Find My Money takes the following measures to ensure accessibility of our website:
- Include accessibility as part of our company mission
- Integrate accessibility throughout our internal policies
- Provide ongoing accessibility training for our team
- Work with accessibility consultants and conduct regular audits
- Include people with disabilities in our user testing
Conformance Standards
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
Find My Money strives to conform to WCAG 2.1 Level AA standards. We are continuously working to improve the accessibility of our website and services.
Accessible Features
Our website includes the following accessibility features:
- Keyboard navigation: All interactive elements can be accessed using a keyboard
- Screen reader compatibility: Content is structured for screen reader users
- Alt text: Images include descriptive alternative text
- Color contrast: Text meets WCAG AA contrast ratio requirements
- Responsive design: Content adapts to different screen sizes and zoom levels
- Clear language: We use plain language to make our content easy to understand
- Semantic HTML: Proper heading structure and ARIA labels where appropriate
Third-Party Content
Some content on our website may be provided by third parties. While we cannot control the accessibility of third-party content, we strongly encourage our vendors and partners to provide accessible content. If you encounter accessibility issues with third-party content on our site, please let us know.
Feedback and Assistance
We welcome your feedback on the accessibility of Find My Money. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please contact us.
Contact Our Accessibility Team
We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our clients and improve our overall accessibility policies.
Attn: Accessibility
3 E 3rd Ave Ste 200
San Mateo, CA 94401
What to Include in Your Feedback
To help us assist you more effectively, please provide:
- A description of the specific feature or content you found inaccessible
- The page or section where you encountered the issue
- The assistive technology you were using (if applicable)
- Any suggestions you may have for improvement
Response Time
We aim to respond to all accessibility inquiries within 2 business days. Depending on the nature of your request, we will work with you to provide the information, service, or transaction you seek through a communication method that works for you and is consistent with applicable law.
Alternative Access Options
If you require assistance accessing any information on our website or need help with your claim, our team is available to assist you through alternative methods:
- Phone consultation: Speak directly with a team member who can guide you through the claim process
- Email support: Receive information and assistance via email
- Mailed materials: Request printed materials sent to your address
- In-person meetings: Schedule an appointment at our office
Technical Specifications
Accessibility of Find My Money relies on the following technologies to work with your web browser and any assistive technologies or plugins installed on your computer:
- HTML5
- WAI-ARIA
- CSS3
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used. For the best experience, we recommend using the latest version of your preferred web browser.
Limitations and Known Issues
Despite our best efforts to ensure accessibility, there may be some limitations. We are actively working to address any known issues and welcome your feedback to help us improve.
Assessment and Monitoring
Find My Money regularly assesses the accessibility of our website through:
- Self-evaluation using accessibility testing tools
- External accessibility audits by qualified consultants
- Ongoing user feedback and testing
- Regular review of content and features as they are added or updated
Ongoing Improvements
Accessibility is an ongoing effort. We are continuously working to enhance the accessibility and usability of our website. Our accessibility roadmap includes regular audits, staff training, and implementation of user feedback.
Legal Standards
Find My Money is committed to meeting the requirements of the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and other applicable accessibility laws and regulations in California and nationwide.
This accessibility statement applies to www.findmymoney.com and demonstrates our commitment to digital accessibility for people with disabilities.
Find My Money℠ is a California-licensed and bonded asset recovery firm committed to transparency, accessibility, and exceptional service for all clients.